Open Ticket Request System Virtual Appliance Released at Virtualization Daily

Open Ticket Request System Virtual Appliance Released

Tarry Singh has released a new virtual appliance for the Open Ticket Request System (OTRS). From the OTRS site.

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You’re going to love the OTRS!

Published October 15th, 2006 in Virtual Appliances, Virtualization and VMWare.

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